AI Agents: The new way to grow without increasing operating costs
AI Agents: The new way to grow without increasing operating costs
Through market trends, real-world use cases, and a live demonstration, you will discover how AI-powered voice agents are helping BPOs improve efficiency, boost service capacity, and stay competitive in an environment where innovation is no longer just an option, but a strategic advantage.
šA talk by:
Juan Daniel Florez
CPO of Rootstack
Event information
August 13, 2026
06:00 PM - 07:00 PM
Pastissima El Origen, Panama City.
What you will discover:
The session will address how to increase service capacity without expanding your workforce, exploring new service opportunities BPOs can offer through AI agents and processes that can be automated today to reduce operating costs. It will also examine how to combine human teams with AI agents to scale more rapidly.
Additionally, there will be a live demonstration of a voice agent making calls, qualifying prospects, and scheduling appointments, alongside a review of the trends redefining BPO competitiveness in 2026.
Register
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